Terms of Use

Effective date: 1 June 2026

These Terms of Use ("Terms") govern your access to and use of the website at primeestategroup.life ("Website") operated by Prime Estate Group Pte. Ltd. ("Prime Estate Group", "we", "us", or "our"), and set out the framework for our elite real estate agency services for luxury residential property in Singapore. By accessing the Website or engaging our services, you agree to these Terms. If you do not agree, please do not use the Website or our services.

1. About Prime Estate Group

Prime Estate Group is a licensed estate agency registered in Singapore (UEN 202712458R, CEA Estate Agency Licence No. L3001234Z). We provide exclusive sales, leasing, buyer representation, seller marketing, and property advisory services for prime residential property in districts including Orchard, Tanglin, Nassim, Marina Bay, and Sentosa Cove. We are an elite real estate agency — not a life coaching programme, wellness retreat, investment fund, crypto token platform, or legal/financial advisory firm.

2. Brand clause

"Prime Estate Group" refers exclusively to our luxury residential estate agency operating under Prime Estate Group Pte. Ltd.. The brand name, domain primeestategroup.life, and associated marketing materials represent property sales, leasing, and advisory services for premium Singapore residences. The .life domain extension reflects prime lifestyle property — the residences and neighbourhoods we serve — and does not indicate personal development coaching, wellness programmes, or non-property services. We do not offer guaranteed investment products, crypto property token sales, or mass-market discount listing schemes as our primary business. Listings displayed on this Website may be withdrawn, updated, or modified without notice. Agency fees are disclosed upon formal engagement and confirmed in writing before marketing or representation commences.

3. Website use

You may use the Website for lawful purposes related to exploring luxury property services in Singapore. You agree not to:

• Use the Website in any way that violates applicable Singapore law or CEA regulations.
• Scrape, copy, or reproduce Website content for commercial purposes without written consent.
• Submit false, misleading, or fraudulent enquiry information.
• Attempt to gain unauthorised access to our systems or interfere with Website functionality.
• Use automated tools to harvest contact information or listing data.
• Misrepresent your identity, financial capacity, or property ownership status.

4. Property listings and disclaimers

All property listings, prices, sizes, and availability displayed on the Website are indicative and subject to change without notice. Listings marked as "representative prime assets" are illustrative examples of the property types we handle and may not represent currently available inventory. Final terms, pricing, and availability are confirmed in writing upon engagement and subject to seller or landlord confirmation.

Property listings, prices, and availability are indicative and subject to change without notice. Final terms are confirmed in writing upon engagement. Past transactions and examples do not guarantee future sale prices, rental yields, or capital appreciation. We do not provide regulated financial or investment advice. Viewings and offers are subject to seller/landlord confirmation and applicable laws.

We do not guarantee capital appreciation, rental yields, sale within a specified timeframe, or any particular investment outcome. Photographs on the Website are real photographs of property scenes and do not necessarily depict specific named developments unless explicitly stated.

5. Estate agency services

Formal estate agency services are governed by separate estate agency agreements compliant with CEA requirements. Key terms include:

• Commission rates and fee structures disclosed before engagement.
• Duration of exclusive marketing or buyer search mandates.
• Co-broking arrangements where applicable.
• Client duties including accurate disclosure of material information.
• Termination conditions and notice periods.

Website content does not constitute an estate agency agreement. No agency relationship is formed until a written agreement is signed by both parties.

6. No financial, legal, or investment advice

Information on the Website and in our consultations constitutes property advisory and general market commentary only. We do not provide regulated financial advice, legal opinions, tax structuring guidance, or investment product recommendations. Clients should consult qualified lawyers, tax advisers, and financial professionals independently. We coordinate with your chosen professionals but do not act on their behalf.

7. Fair housing and non-discrimination

We adhere to fair housing principles and do not discriminate on the basis of race, religion, family status, nationality, gender, disability, or any other protected characteristic in our marketing, listing descriptions, or client interactions. All qualified buyers and tenants are treated equitably within the framework of Singapore property regulations.

8. Intellectual property

All Website content, including text, design, layout, logos, and curated photography, is owned by Prime Estate Group Pte. Ltd. or used under licence. You may view and print pages for personal, non-commercial reference. Any other use requires prior written permission.

9. Third-party links

The Website may contain links to third-party sites (e.g., PDPC, CEA Public Register). We do not control and are not responsible for the content or practices of third-party sites. Links do not imply endorsement.

10. Limitation of liability

To the fullest extent permitted by Singapore law, Prime Estate Group shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Website or reliance on Website content. Our total liability for any claim related to Website use shall not exceed S$500, except where liability cannot be excluded by law. Nothing in these Terms excludes liability for fraud, wilful misconduct, or death or personal injury caused by negligence.

11. Indemnity

You agree to indemnify and hold harmless Prime Estate Group Pte. Ltd., its directors, employees, and agents from claims arising from your breach of these Terms, misuse of the Website, or provision of inaccurate information in enquiries or transactions.

12. Privacy

Your use of the Website is also governed by our Privacy Policy, which explains how we collect and process personal data under the PDPA 2012. Enquiry form consent checkboxes are never pre-checked.

13. Cookies

Cookie usage is described in our Cookie Policy. Non-essential cookies are activated only after you provide consent via our cookie banner.

14. Governing law and jurisdiction

These Terms are governed by the laws of the Republic of Singapore. Any dispute arising from or relating to these Terms or the Website shall be subject to the exclusive jurisdiction of the courts of Singapore.

15. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

16. Changes to Terms

We may revise these Terms at any time by posting updated Terms on this page. Continued use of the Website after changes constitutes acceptance. Material changes will be indicated by an updated effective date.

18. Dispute resolution

Before initiating legal proceedings, parties agree to attempt good-faith resolution of disputes arising from Website use or estate agency services by contacting us at [email protected]. If the dispute relates to estate agency conduct, you may also refer the matter to the Council for Estate Agencies (CEA) through their established complaint channels. CEA handles regulatory complaints; it does not adjudicate contractual commission disputes between parties.

19. Representations and warranties

You represent that information provided in enquiries and transactions is accurate and complete to the best of your knowledge. We represent that we hold a valid CEA estate agency licence (reference L3001234Z) and that our agents are registered with CEA at the time of engagement. Neither party makes warranties beyond those expressly stated in a signed estate agency agreement.

20. Force majeure

Neither party shall be liable for delays or failures in performance resulting from events beyond reasonable control, including natural disasters, government actions, pandemic restrictions affecting property viewings, or infrastructure failures. During such events, we will communicate alternative arrangements for consultations and viewings where practicable.

17. Contact

For questions about these Terms, contact Prime Estate Group Pte. Ltd. at 391 Orchard Road, #12-01 Ngee Ann City Tower B, Singapore 238872, +65 6732 8801, or [email protected].